Reload after updating
After installing or updating Echo, reload the video page so the content scripts can attach to the current player.
// support
Echo support
Need help with install, sign-in, captions, translation, or billing? We usually reply from support@echolocalize.xyz.
quick fixes
Try these first
Clear stale translations
Open Echo, go to General, and use Clear cache for current video if an older translation still appears.
Start from the player
For Twitch, Kick, and YouTube live streams, click the Echo button inside the video player controls.
Authorize again
If sign-in does not reach the extension, open Echo again, click Sign in, and authorize the extension from the website.
ticket
What to include
✓Your browser and operating system
✓The site you were using: YouTube, Twitch, or Kick
✓Whether it was a video or live stream
✓A screenshot, error message, or video link if possible